SHIPPING POLICY
SHIPPING POLICY
STORE PICKUP - 5 Tel Giborim st, 4th floor at Ehouse, TEL AVIV
- Orders can be picked up Sunday - Thursday, from 11am - 5pm, Friday from 11am - 2pm, and are generally ready within an hour during store hours. An email/message will be sent when your order is ready for pickup. Please contact us before you arrive at 050-8989990.
LOCAL DELIVERY
- Free shipping aligible on orders over 350₪.
- Deliveries within Tel Aviv rates are between 15-25₪. Outside of Tel Aviv the rate is 35₪.
- During checkout, enter your/the person who receives the NIJ & BIJ kits postal code, according to that you will get date options in the calendar. Choose the date you want the kits to be delivered and the delivery method. Click the "continue to shipping" button. Local delivery is available for addresses between Hedera in the north, Gedera in the south and Modiin in the east. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Tel Aviv
- Orders placed on Sunday-Thursday before 3:30pm will be delivered the same day until 9:00pm. Orders placed later than 3:30pm will be delivered the next day we are open until 9:00pm.
- Orders placed on Friday / holiday eve until 12:00pm will be delivered on the same day until 5:00pm. Orders placed later than 12:00pm will be delivered on Sunday / A day after the holiday until 9:00pm.
- Orders placed on Saturday / holiday will be provided on Sunday / the day after the holiday until 9:00pm.
Other areas
- Orders placed on Sunday-Thursday before 3:30pm will be delivered the next day until 10:00pm. Orders placed later than 3:30pm will be delivered within 2 business days until 10:00pm (If you ordered on Sunday at 4:00pm, you will receive your order on Tuesday until 10:00pm).
- Orders placed on on Thursdays / Fridays / Saturdays will be provided on the next Monday until 22:00
If you have any special request regarding scheduling your delivery, feel free to contact us and we will try to help as much as we can.